Privacy

We understand that your privacy is important. This is what Jobling Purser will do with any information you supply:

1. Accessing the Website
With the exception of the enquiry form, this website does not store or capture personal information, but merely logs the user’s IP address (Internet Protocol: standard allowing data to be transmitted between two devices) which is automatically recognised by the webserver.

2. Cookies
This site uses cookies to keep track of your browser session, otherwise, it does not collect any personal information about you except that required for system administration of the website or cookies through third party websites (Google Analytics for visitor behaviour and device used and You Tube which registers a unique ID to keep statistics of what videos from You Tube the user has seen and to estimate the users’ band width on pages with integrated You Tube videos.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session.

3. Email enquiry form
The email enquiry form requires you to provide your contact details: either an email, address or telephone number. These details will be forwarded to Jobling Purser by plain text email for the sole purpose of answering your enquiry.

Your details will not be shared with any third party and we will not use this information to contact you without your consent.

Privacy information summary

1. Introduction

In the course of our work for our clients, we will collect personal information. We take our obligations under privacy and data protection law very seriously. We have a professional obligation to keep your information confidential and we apply appropriate measures to protect it at all times.

This note briefly explains what personal information we collect, how we use it and with whom we share it. It also explains the rights you have (and those of any other individual to whom the personal information relates) in connection with personal information, including how to contact us or to make a complaint. It summaries   the information which is in our detailed Privacy Policy and our Cookies Policy which you can access via this link on our website –  http://joblingpurser.com/privacy/ (if you are accessing our website from outside the UK please check that the website home page shows your location as the UK and not the US). You can also request a copy by sending an email to us at info@joblingpurser.com

2. Registration with the Information Commissioner’s Office (ICO)

Jobling Purser is registered as a data controller with the ICO, which is the UK’s independent body set up to uphold information rights. As a data controller, we must make sure we comply with UK data protection law when we process personal information.

3.  What is personal information?

When we refer to personal information we mean any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Under data protection legislation it is known as personal data.

Some personal information will identify the individual directly – for example, by giving their name and email address. It may also be possible to identify someone indirectly, from information in which their name is not given, for example by naming their job title and employer, or by using another form of identifier such as an online identifier.

4. Why we collect personal information

You may give us personal information about yourself, or other individuals to help us provide you with the surfacing materials you’ve asked us for.

If you provide us with information, including personal information about a third party (such as one of your officers or employees, a family member or other individuals involved) you are responsible for ensuring that you have any necessary permission or authority to do so and comply with relevant law, including data protection law.

We collect personal information about our customers, about the directors or employees of companies or other private individuals contacting us for our products and services. Our reasons for doing so are summarised below.

4.1    To provide products and services to you, to manage our relationship and comply with our legal obligations arising from it

We will obtain personal information (about yourself and about other individuals involved in or relating to your enquiry) direct from you and from other third parties to help us provide you with the information you have asked us for.

We ask for information such as names and contact details so that we can communicate with you.

4.2    To provide you with information about our business and the services we offer including relevant communications and to help us improve our business and the services we offer

We will retain details about the services or business you specifically request and personal information in connection with details of your visits to our website, including your internet protocol (IP) address, to enable us to develop our business and the services we provide. Further details about the type of personal information we collect from our website is in our Privacy Policy and our Cookie Policy (both accessible via our website at http://joblingpurser.com/privacy/

We will use this to monitor and improve our services, to help us manage our products and services whilst also to inform you of relevant services and events and to provide you with industry updates and briefings.

5. Why we are allowed to collect and process personal information

You may give us personal information about yourself, or other individuals involved in or relating to your matter, to help us provide you with the products and services you have asked us for.

Under data protection law, we can only use your personal information if we have a legal justification for doing so. We will use personal information for one or more of these legal justifications:

  • to comply with our legal and regulatory obligations;
  • for our legitimate interests (see below) or those of a third party;
  • for the performance of our contract with you or to take steps at your request before entering into a contract; or
  • with consent from the relevant individual.

A legitimate interest is when we have a business or commercial reason to use your personal information, so long as this is not overridden by your own rights and interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. Further information about the legal justifications for using personal information is in our Privacy Policy.

Where we are required to do so we will obtain your consent to send you business related direct marketing communications but if you do not want to be contacted for these purposes please inform our Sales Team by telephone 0191 273 2331.

In some situations you may provide us with or we will receive sensitive personal information (known as special category data under data protection legislation) which reveals racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership, genetic and biometric data or health, sex life or sexual orientation. We will destroy all sensitive personal information.

6.Other information about your personal information

We may monitor and/or record telephone calls and we may retain and store voicemail messages. We do this to enable us to monitor and supervise the quality of advice and service we provide, to ensure continuity of service and to meet our regulatory obligations.

We only keep your personal information for as long as is necessary to carry out our services for your ongoing requirements or to establish or defend legal claims that could be made against us. Please see our terms of business for details about how long we store your files.

7. Your rights and how to contact us or complain

You have the following rights in relation to your personal information:

  • The right to ask what personal information we hold about you at any time, free of charge;
  • The right to ask us to update and correct any out of date or incorrect personal information that we hold about you, free of charge;
  • The right to ask us to delete and destroy any personal information where our continued retention of that data is causing damage or distress;
  • The right to opt out of any marketing communications that we may send you. If you do not want to be contacted in this way please inform our Sales Team by contacting us by telephone 0191 273 2331 or use the opt out option on the marketing e-mails.

In some circumstances you may also have other legal rights in relation to your personal information, details of which are in our Privacy Policy.

If you have any questions about our Privacy Policy or the information we hold about you, please get in touch with your usual contact or our Data Protection Officer, Paul McCreary, using the contact details below.

If you want to complain about how we have handled your personal information, please follow the procedure in our Complaints Policy. We will investigate your complaint but if you are not satisfied with our response or believe we are processing your personal information unlawfully, you can complain to the Information Commissioner’s Office (ICO). Further information is available on the ICO website at www.ico.org.uk/concerns/.

Data protection officer contact details

Data Officer:     Paul McCreary

e-mail:              info@joblingpurser.com

Telephone:        +44 (0) 191 273 2231

Address:           James A Jobling and Company Limited Trading As Jobling Purser,

Paradise Works, Scotswood Road, Newcastle upon Tyne. NE15 6BZ.  UK

 

 

 

 

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